Please make sure that your device is in a room that fits our recommended size for the best purification efficiency. Please do not place the device in a corner too close to back walls to prevent air blockage, some extra room around the device would help you clean the room air better.

Refer to the instruction manual in the box or the setup video of Fjord. You can also access our online manuals here.

Notice: please download the  Smartmi Link APP(download here) and register your device first, then finish the smart home settings in the app.

Please watch the following tutorial video and learn about the setting up.

Smartmi Link 

Apple HomeKit

Hey Google

Alexa

Once connected, you can control the Fjord via voice control.

Devices will always be delivered with the correct voltage in your region. If you move, please refer to the sticker on the machine to make sure which input voltage the device requires.

Auto mode/Sleep mode/Favourite mode/Power mode.

Please check your cable connection first, try re-connecting the cable to test again. If you still can’t turn on the Fjord, please contact us.

Power reset: turn off the Fjord, then unplug the adapter for 30 seconds to re-connect and turn on again.

Wi-Fi reset: on the home screen, left swipe till you see the Wi-Fi icon, press the icon, then the reset button. The Wi-Fi will reset when the indicator on the screen starts blinking.

Note: the Homekit/Google Home/Alexa connection requires setting the Fjord and your phone under the same Wi-Fi connection. If you run into any smart home issue, please reset the Wi-Fi and try re-connecting again.

The connection only works under 2.4GHz Wi-Fi, please check your Wi-Fi setting.

Please power-reset your Fjord to try again. If the problem still exists, please contact us.